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Friends and Family Questionnaire - Healthbridge Direct
6 Quick Questions,
your feedback is appreciated
and helps to continue to improve this service offered
1.
What service did you use today?
Out of Hours Appointment
Simple Wound Care
Spiro/Feno
2.
How easy was it to book this appointment?
Very easy
Easy
Somewhat easy
Neither easy nor difficult
Difficult
Very difficult
3.
Were you happy with the decision and treatments that were available to you?
Yes
No
4.
Were you satisfied with the outcome of your appointment?
Yes
No
5.
What would you have done if this appointment was not available?
Attended A&E/UTC
Contacted NHS 111
Contacted Your GP Practice
Attended a Walk In Centre
Nothing, hopefully the issue would resolve itself
6.
Thinking about your appointment overall, how was your experience of our service?
Very Good
Good
Neither Good Nor Bad
Poor
Very Poor
Don't Know
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